Hilton’s new family experience formula is available in over 250 Group properties in Europe, the Middle East and Africa. The US hotel group has in fact decided to make available to its guests with children a series of special offers specially developed by the same team members of the company. for children under 12 years of age.
Among the numerous services included in the family experiences, here is the baby care products, colorful and fun sheets, as well as menus dedicated to children. Not only that: the rooms will be equipped with everything you need, from the baby bath to the reducer for the toilet up to the toiletries for their little ones. There are also many ad hoc initiatives including a special welcome at the reception, where children will be given a passport, fun and colorful, which contains all the check-in steps and a welcome letter for the whole family. But also one treasure hunt with the possibility of collecting hotel stamps, and a child-sized bathrobe and slippers, before slipping under the sheets with the storybooks made available by the structure. Also noteworthy are the meals and mocktails that will make up the menus created specifically for children, as well as the corners of the breakfast buffet dedicated to children, as well as cutlery, crockery and high chairs.
Hilton also intends to facilitate confirmations for connecting rooms at the time of booking, providing an innovative solution to an old problem for families and groups, at a time when a record number of people are planning a trip. “Guests of all ages love to have new experiences and we know that even our youngest visitors are eager to travel again and reconnect with their families after more than a year of missed adventures – explains Continental Europe’s senior vice president Hilton, David Kelly -. We are therefore excited to enrich our family experience with the launch of new proposals, menus and services designed to make travel even more exciting for children and life a little easier for parents ”.